Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Processing Time

All orders are processed within 1–2 business days. Orders are not processed on Sundays or public holidays.

2. Shipping Time

The estimated delivery time is:

• Within West Bengal: 2–4 business days
• Rest of India: 4–7 business days

3. Shipping Charges

Shipping charges will be calculated at checkout based on your location and order weight.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or WhatsApp. You can use the link to check real-time delivery updates.

5. Delayed Deliveries

Delivery may be delayed due to weather conditions, courier delays, or unexpected issues. We will notify you whenever possible.

6. Incorrect Address

Please make sure your shipping address is correct. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

7. Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us immediately. We will assist you with a replacement or refund based on courier investigation.

8. Contact Us

If you have any questions related to shipping, feel free to contact our customer support.